SUPPORT / FAQ
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Eighttrack Console
What does Console do?
Console is an eight-track recorder, editor, and mixer for Windows. Record up to eight mono tracks, arrange your takes, and mix with built-in EQ, compression, reverb, and delay.
What do I need to run it?
64-bit Windows 10 or later, plus an audio interface with a manufacturer-supplied 64-bit ASIO driver for recording and playback. A stereo source uses two mono tracks.
What can I do in the Demo?
Record, edit, mix, and save normal .8track projects. Open those projects in the Full Version to continue working and export. Audio export is disabled in the Demo.
How much is the Full Version?
Console is $29.99 USD as a one-time purchase. The Full Version exports WAV and MP3 mixes.
Does Vintage Mode change the sound?
No. Vintage Mode is an optional visual skin. It does not change the workflow, controls, or operation.
Awake
Is Awake really free?
Yes. Awake is completely free. It is not a trial or demo, and no purchase is required.
What does it do?
Awake keeps your Windows PC and display awake and temporarily pauses the screen saver during long sessions, renders, and downloads. Windows policies take priority.
How do I get it?
Sign up for the Eighttrack Audio mailing list using the form on the Awake page. Check your inbox and spam folder for the welcome email and download details. You can unsubscribe using the link in our marketing emails.
Downloads & support
Where can I find release updates?
Visit News or join the Eighttrack Audio mailing list. Upcoming products will have availability details on their product pages.
What if my download email does not arrive?
Check your spam or junk folder and confirm that you entered the correct email address. If you still need help, contact support@eighttrackaudio.com.
How do I contact support?
Email support@eighttrackaudio.com with the product name, your Windows version, and a short description of the issue. Include the exact error message if one appears.